SANTA ANA, Calif. — A woman says a Southwest Airlines agent in Southern California mocked her 5-year-old daughter’s ‘Abcde’ name when they were preparing to board a flight home to Texas.
SANTA ANA, Calif. — A woman says a Southwest Airlines agent in Southern California mocked her 5-year-old daughter’s ‘Abcde’ name when they were preparing to board a flight home to Texas.
KABC-TV reported late Wednesday that Traci Redford accused a gate agent at Orange County’s John Wayne Airport of laughing at her daughter’s name and posting a photo of her boarding pass on social media.
The girl’s name is spelled with the first five letters of the alphabet and is pronounced “AHB-sih-dee.”
Redford says the family was pre-boarding because her daughter has epilepsy.
She says she asked the agent to stop and that someone saw the social media post and notified Southwest.
Southwest issued a statement apologizing to the family. The airline says it has followed up with the employee.
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This version corrects that the girl’s name is Abcde, not Abdce.
sorry mama’ but if you named your little daughter that name you had to know it would invite attention, not always positive. What was she thinking?