Leaders at the Princeville Resort (hotel) have been awarded the American Automobile Association (AAA) Four Diamond Award for 2006, they said in a press release.
Hotel employees have been recognized with this award for the past 12 years.
The Four Diamond Award is bestowed only to properties recognized for a high degree of guest service and hospitality, as well as a variety of amenities.
This award signifies the Princeville Resort staff members’ commitment to excellence, a hotel spokesperson said.
The designation of a Four Diamond Hotel is defined by AAA as one that meets or exceeds the following description: “These establishments are upscale in all areas. Accommodations are progressively more refined and stylish. The physical attributes reflect an obvious enhanced level of quality throughout. Hallmarks at this level include an extensive array of amenities combined with a high degree of hospitality, service and attention to detail.”
To be considered for AAA rating and approval, lodgings must undergo a thorough inspection by one of AAA’s 65 full-time, trained, professional evaluators.
AAA inspectors check in to hotels anonymously. Upon departure, they will announce their identity, and present a written summary of the inspection and rating decision.
“We are honored to be among an elite group of hotels in Hawai’i to receive this designation,” said Kelly Hoen, general manager. “The Princeville Resort is a member of The Luxury Collection, a unique collection of hotels and resorts of Starwood Hotels and Resorts, worldwide,” she said.
“As a member of The Luxury Collection brand, our service standards reflect exceptional experiences with the warm and gracious hospitality of Hawai’i.”
The Princeville Resort features 252 rooms and suites; four restaurants including Café Hanalei, La Cascata, meeting and banquet facilities, and an infinity swimming pool with three whirlpool spas.
The hotel’s guest room amenities include the “Five Senses Experience,” offering sensory products that enhance smell, sight, touch, sound and taste.
Hotel guests also get a signature Maile Mist aromatherapy fragrance; customized Hawaiian-music CD; and an in-room dining menu that captures the island-inspired cuisine of Hawai’i.
For more information, see the Web site, www.princevillehotel-hawaii.com, or call 826-9644.