KAPA‘A — Marriott International recently appointed Glenn Okamoto as General Manager of Marriott’s first Courtyard brand hotel in Hawai‘i. The property is managed by Marriott International and owned by California-based Presidio Hotel Group, LLC. The 312-room property located on Waipouli
KAPA‘A — Marriott International recently appointed Glenn Okamoto as General Manager of Marriott’s first Courtyard brand hotel in Hawai‘i.
The property is managed by Marriott International and owned by California-based Presidio Hotel Group, LLC.
The 312-room property located on Waipouli Beach amidst Coconut Grove is currently undergoing a multi-million dollar renovation.
“I am very excited about this new opportunity,” said Okamoto. “One of my main goals is to continue excellent service standards that we are known for.”
In his new position, Okamoto, a native of Kona, is responsible for overseeing all operations of the 10.5-acre beachfront resort.
He will also ensure that the property is brought to Marriott’s “high standards of service” upon completion of the renovation in August 2004 when the property will be rebranded Courtyard by Marriott Kauai.
The property is going through a multi-million dollar renovation and Okamoto will help oversee the process.
“I want to make sure we get through the (renovation) and become certified as a Marriott product,” he said. “This will be a great benefit for tourism on the island.”
Okamoto brings more than 20 years of hotel hospitality experience to his new role.
“I am confident that Glenn, who is well-grounded in Marriott operations, will be a great asset to Hawai‘i’s first Courtyard brand hotel, and that he will be an ideal liaison in Marriott and Presidio relations,” said Stan Brown, vice president, Marriott International, Pacific Islands and Japan.
Okamoto was most recently director of guest relations at Maui Marriott Resort and Ocean Club.
He was responsible for all front office operations and guest relations for the 275-room and 196-vacation ownership villas resort located in Maui.
During his tenure at Maui Marriott from 1997 to 2003, he held numerous management positions. He was recognized for his part in the Marriott team’s success in exceeding hotel profit goals and customer satisfaction ratings.
In 1995, he served as the director of rooms for Kauai Marriott Resort and Beach Club where he was part of the new hotel opening team that oversaw the front office and housekeeping operations.
Okamoto was recognized with an honorable mention for the Hawaii Hotel and Lodging Association’s “Manager of the Year” in 2003.
In 1999, he was also part of the Marriott International “Installation Systems” consultant team dispatched to Panama City in Central America to convert, install and train associates on the Fidelio Front Office Systems.
Okamoto received his undergraduate degree in Travel Industry Management from the University of Hawaii at Manoa.
He received a certificate of completion for the Marriott International I.D. Training program, reservations.
Business Editor Barry Graham may be reached at 245-3681 (ext.) 251 or mailto:bgraham@pulitzer.net
