Better Business Bureau Great West + Pacific is warning consumers across North America about a travel business called Speed Trip and Tour (also known as Speedtrip Corp), following reports of counterfeit airline tickets and customer confusion that led many to believe they were dealing with Expedia.
BBB launched an investigation into Speed Trip and Tour on March 7, after multiple complaints alleged the company misrepresented itself as Expedia when selling airline tickets. Several consumers reported booking flights or calling to modify tickets they thought were purchased through Expedia — only to later discover the tickets were invalid and the funds unrecoverable.
The average reported loss ranges from $1,500 to $4,000. Victims say they were misled after searching online for Expedia’s customer service number, and were unknowingly connected to Speed Trip and Tour through online listings.
BBB reached out to Speed Trip and Tour via mail at the address listed on the company’s Washington state business registration, but received no response. Attempts to contact the business by email and phone were unsuccessful. As a result, BBB cannot confirm the legitimacy of this business and has issued an “F” rating on the company’s Business Profile.
Speed Trip and Tour’s original website is no longer active, but similar scam activity has been tied to reatjourneys.space and a subpage of fareiva.com, which advertise the same phone number.
“This is a serious reminder that not every number you find through a quick Google search is safe,” said Dene Joubert, BBB Investigations Manager. “Scammers are savvy about search results. If you’re trying to contact a major company, go directly to their official website — not a search engine ad.”
BBB tips to avoid similar travel scams:
• Go straight to the source. Type the company’s official website into your browser — don’t rely on online ads or third-party listings.
• Look up the business on BBB.org before you buy tickets or share payment information. BBB often will list the business’s official contact and website information.
• Be cautious of high-pressure tactics or urgent language when speaking with customer service agents.
• Use a credit card for purchases, which offers more protection against fraud.
Consumers who believe they’ve encountered a scam can report it to BBB Scam Tracker at BBB.org/ScamTracker.
Visit BBB’s travel HQ for more travel related tips.
