Wilcox receives five-star rating

LIHUʻE — Wilcox Medical Center has received an overall hospital quality star rating of 5 stars from the Centers for Medicare and Medicaid Services (CMS) in its 2021 star ratings update. Wilcox is one of only seven hospitals in Hawai‘i to achieve a 5-star rating, and is one of 455 hospitals out of 4,586 across the United States to receive five stars.

“We are honored to receive this five-star distinction, as it reflects the safe, high-quality care that patients receive at Wilcox Medical Center,” said Jen H. Chahanovich, president and CEO of Wilcox Medical Center and CEO of Kaua‘i Medical Clinic. “This rating is the result of the hard work and dedication of our team at Wilcox and their commitment to provide the best possible care for our community.”

Wilcox now joins Hawai‘i Pacific Health’s two other acute care hospitals – Pali Momi Medical Center and Straub Medical Center – in achieving the CMS 5-star rating. Straub was the first hospital in Hawai‘i to earn 5 stars.

CMS assigned star ratings to hospitals nationwide based on their performance in five quality categories – mortality, safety of care, readmission, patient experience, and timely and effective care. Star ratings are designed to make it easier for patients to use published information to compare hospitals in terms of health care quality and excellence.


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