LIHU‘E – Charter announced it is expanding the eligibility for its 60-day free offer for Spectrum broadband Internet and WiFi access to include educators who do not already have a Spectrum account.
LIHU‘E – Charter announced it is expanding the eligibility for its 60-day free offer for Spectrum broadband Internet and WiFi access to include educators who do not already have a Spectrum account.
Educators, who live in a Spectrum market and do not currently have broadband, should contact Spectrum at 1-844-488-8395 to sign up. A free self-installation kit will be provided to new student and educator households.
Now more than ever, Americans rely on high speed broadband in nearly every aspect of their lives and Charter is committed to ensuring our more than 29 million customers maintain reliable access to the online resources and information they want and need.
To ease the strain, on March 16 Charter committed to the following for 60 days:
• Charter is offering free Spectrum Internet and WiFi access for 60 days to households with K-12 and/or college students, and now educators, who do not already have a Spectrum Internet subscription
• Charter continues to offer Spectrum Internet Assist, a high speed broadband program available to eligible low-income households that delivers speeds of 30 Mbps
• Charter has opened its WiFi hotspots across our footprint for public use
• Spectrum does not have data caps or hidden fees
Spectrum will not terminate service for residential or small business customers who face difficult economic circumstances related to the COVID-19 pandemic
Similarly, Charter will not charge late fees for those customers facing difficult economic circumstances related to the pandemic
Spectrum News has opened its websites to ensure people have access to news and information
Spectrum is a terribly managed company on Kauai. I called over a year ago to get internet. They say my driveway is too long. IM WILLING TO PAY so I call again and they act like they have no idea how much it will cost.
They said they would get back to me. Someone called 6 months ago and said it is still being looked at…. I’ve given up on having fast internet. Hopefully 5G or starlink can help Kauai.
Thanks for the free internet. Due to nondelivery of our bill we are one month behind in payment. I’ve sent the money, and called Spectrum. Despite that we are getting multiple robocalls per day demanding payment. The Spectrum rep says it is impossible to turn off the robocalls.
I guess since Spectrum is prohibited from turning off service they feel free to annoy their customers.
My brother in law works for you guys and the account is under his name. How can I get wifi for my kids to do their homework at home. They’ve been using their Hotspot from their phones all along.