Are car rentals ‘Tourism-related services’?

In the last few weeks I’ve been discussing the foundation’s involvement in litigation involving online travel companies and the state’s attempts to wrest more general excise taxes out of them. The foundation has limited its involvement with the case to the “res judicata” issue. This article describes the other issue: whether car rentals are “tourism related services.”

This issue is significant because “tourism related services” have favorable treatment under the general excise tax (GET). Let’s suppose that Travel Agent T sells a car rental for $50. For the car rental, it pays Rent-A-Car Company R $40. Then T pays 4 percent GET on the $10 and R pays 4 percent GET on the $40.

If the special treatment for tourism related services weren’t there, T might have to pay 4 percent GET on the $50, which is what it collected, and R pays 4 percent GET on the $40, which is what it collected.

The tax law defines “tourism related services” as “catamaran cruises, canoe rides, dinner cruises, lei greetings, transportation included in a tour package, sightseeing tours …, admissions to luaus, dinner shows, extravaganzas, cultural and educational facilities, and other services rendered directly to the customer or tourist.”

Now, you and I know that tourists rent cars. They need to get themselves to the luaus, dinner shows, or extravaganzas, and their own vehicles are hundreds or thousands of miles away, and lots of water is in between. So, why wouldn’t rental cars be “transportation included in a tour package” or “other services rendered directly to the customer or tourist”?

According to the Attorney General’s briefs filed with the Supreme Court of Hawaii, there are plenty of reasons. Here are some of them:

First, the Legislature easily could have included car rentals in the list of tourism related services written into the law, but didn’t. Because car rentals are a big part of the tourism industry, one would expect that car rentals would be written into the law if they were supposed to be included.

Second, there is a significant difference between “transportation included in a tour package,” generally a bus with a driver, and a rental car that the tourists would need to drive themselves.

Third, T may be a travel agent, but where’s the tour package?

Fourth, to make sense, “other services rendered directly to the tourist” needs to have something in common with the other 10 services spelled out in the law. The common thread between the 10 services is that they are for pleasure or recreation, while car rentals are only utilitarian — you need them to get around, but there’s no pleasure or recreation involved.

There are of course other reasons, but those seem to be the big ones.

The problem, of course, is that many in the tourism industry believed for a very long time that car rentals were, and are, tourism related services. Not only online travel companies are affected. Many hotels and airlines offer fly-drive or hotel-car packages and priced them assuming that the favorable GET treatment would apply. These packages and more would be impacted if the Hawaii Supreme Court rules in the department’s favor.

Furthermore, court rulings generally are retroactive, primarily because the job of the court system is to interpret laws that already exist instead of making new law. Here, the Tax Appeal Court already has ruled in favor of the department as to standalone car rentals sold by a travel agent (the fact pattern presented in the example above) for tax years 2000-13. So, taxpayers should now be making some decisions.

Should they re-evaluate their tax filings now that the department’s litigation position is out in the public for all to see? If so, how far back should they go? If not, what financial measures can they take to protect themselves if the decision goes south? Tough questions, to be sure!


Tom Yamachika is president of the Tax Foundtion of Hawaii.

  1. randy kansas November 26, 2017 3:52 pm Reply

    this part of your evaluation, typed directly below, is your opinion and not part of the law that you quoted:

    Fourth, to make sense, “other services rendered directly to the tourist” needs to have something in common with the other 10 services spelled out in the law.

    many tourists derive great pleasure from renting a car and touring the islands, sight seeing and taking pictures; also there are many tourists of age or disability, that cannot sky dive or scuba, however they have pleasure from simply renting a car and driving/riding around;

    every service used by a tourist, is a service rendered directly to a tourist or customer;

    what the heck are “extravaganzas” anyway ??? I think the dinner I had last night was one of those !

    I am not even a tax person and can see the flaws in all of this; and just another example why Hawaii is around 48th in the U.S. as worse places to conduct business;

    only for political reasons, would someone argue that car rentals to tourists, are not a direct tourist activity;

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