Dispatchers, unseen heroes, recognized for key role in law enforcement
By Jenna Carpenter - The Garden Island | Tuesday, April 11, 2017, 1:45 a.m.
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LIHUE — Lavina Taovao said she wanted to become a 911 dispatcher because she wanted to save lives. And in her job, key to saving lives is staying calm, “I don’t get excited. If you get excited, it’s going to