Bank e-mail a ‘phishing’ rook

Bank of Hawaii and the Kaua‘i Police Department are warning residents about a fraudulent e-mail survey which targets residents to respond with personal information.

The type of scam, dubbed “phishing,” aims to steal the identity and money of the recipient.

The Bank of Hawaii does not send e-mail to its customers requesting personal identification, according to a company press release.

Those who click on the link provided in the fraudulent e-mail could be susceptible to crime, police said.

Lt. Roy Asher said people should not respond to such solicitations.

In other instances where a company is asking for personal information, the rule of thumb should always be to verify the company first, by phone.

“If they feel that they must, they should first contact the source and verify that it is legitimate — absent that, they would be doing so at a risk,” he said in an e-mail. “No company would solicit such information through that route. They usually have you respond to a survey that you come across after you initiate the contact.”

Customers and residents interested in more information on how to protect themselves against identity theft and phishing can visit the Bank of Hawaii Web site at


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