Terry O’Halloran, the former owner of Fathom Five Divers here on Kaua‘i, has returned to the island to open his new business, Tourism Business Solutions (TBS), LLC. He has over 25 years of small business and executive level experience in
Terry O’Halloran, the former owner of Fathom Five Divers here on Kaua‘i, has returned to the island to open his new business, Tourism Business Solutions (TBS), LLC.
He has over 25 years of small business and executive level experience in Hawai‘i’s tourism industry including experience in strategic planning, marketing, budgeting, day-to-day operations, product development, customer service, and business acquisition.
His new venture focuses on providing leadership development, management coaching, time management, guest service/training, marketing analysis/branding, organizational planning, growth planning and product development for local businesses.
“Successful businesses utilize planning and analysis strategies to provide action plans aimed at moving their business forward and improving it,” he said.
“Frequently the difficulty for owners/managers is finding time away from day-to-day operations to adequately address these areas.
“I call it working ‘in’ rather than ‘on’ your business,” he said. “The business environment is very competitive and companies need to constantly improve to ensure long term success. This means that owners/managers need to concentrate on areas of their business that will keep it moving forward. That’s where my service helps.”
O’Halloran moved to Kaua‘i in 1976 and founded Fathom Five.
He later sold the business and moved to O‘ahu to join Atlantis Adventures.
After 13 years with Atlantis Adventures as Vice President of Product Development, he decided to come back to Kaua‘i.
“Living on O‘ahu is not the same and I’m very glad to be home,” said O‘Halloran.
He added, “Over the years, I have gained a wide variety of experience from owning and managing my own business, to working as senior management in a larger company, Atlantis Adventures. I enjoy working with different companies, utilizing my years of experience, to help them improve their business.”
According to O‘Halloran, TBS helps owners and managers focus on a specific situation and implements action aimed at getting results.
“I work as a member of their management team to implement action,” he said.
“We generally meet weekly for a minimum of three months or until we reach our objective.
“This process compels management to take action, which is the only way to get the results you want. I can bring a lot of experience to work for a company, help them see alternatives, help them focus on specific issues and implement solutions.”
Business Editor Barry Graham may be reached at 245-3681 (ext.) 251 or mailto:bgraham@pulitzer.net