O‘AHU — Hawaiian Airlines and America West Airlines announced Thursday the two carriers have enhanced their code share partnership, allowing Hawaiian to virtually expand its route system from Hawai‘i to 53 cities nationwide. Customers will earn frequent flyer miles for
O‘AHU — Hawaiian Airlines and America West Airlines announced Thursday the two carriers have enhanced their code share partnership, allowing Hawaiian to virtually expand its route system from Hawai‘i to 53 cities nationwide.
Customers will earn frequent flyer miles for qualifying fares and redeem mileage awards on both carriers.
Hawaiian’s customers now enjoy the convenience of receiving boarding passes for both airlines upon check-in from any airport in Hawai‘i, along with seamless customer service on connecting flights to cities served by America West, such as Boston, Denver, Indianapolis, Minneapolis, New Orleans, New York, Reno, Orlando, and Washington D.C- (see list below).
Hawaiian is able to offer this enhanced service as a result of its nonstop, daily flights between Honolulu and Phoenix, a major hub for America West. Hawaiian is the only carrier providing scheduled nonstop service between Hawai‘i and Phoenix.
In addition, Hawaiian will soon be offering connections to transcontinental flights from Los Angeles and San Francisco. America West is introducing new service connecting Los Angeles – New York (October 26)-, Los Angeles – Boston (October 26); San Francisco – New York (December 19); and San Francisco – Boston (March 1, 2004).
“Now you can book Hawaiian throughout the country, with one-stop check-in and full HawaiianMiles frequent flyer benefits,” said Mark Dunkerley, Hawaiian’s president and chief Qperating officer. “And the best part is, the America West standard of hospitality will make our customers feel right at home.
“We’ve enjoyed a great relationship with Hawaiian Airlines during the past year, so we’re happy to expand the reach of this agreement to give their customers access to our extensive route system in the 48 contiguous states,” said Dion Flannery, America West’s vice president of scheduling, route planning and Internet distribution. “And we’re pleased to offer our customers the ability to book through our convention and meeting services (CAMS) as well.”
America West’s CAMS program offers special discounts and flexibility for groups planning meetings or conventions in Hawai‘i.
The carriers will continue to allow members of Hawaiian’s HawaiianNfiles and America West’s FlightFund frequent flyer programs to claim mileage credits and redeem them for use as travel awards across the carriers’ respective route systems.
Hawaiian’s customers can book connecting flights on both carriers via the airline’s Web site at HawaiianAir.com, as long as reservations are made at least 14 days before departure to allow for mailing of tickets. Reservations can also be made by calling Hawaiian Airlines toll-free at 1-800-367-5320, or through any professional travel agent. HawaiianNfiles members can book their travel by calling toll-free at 1-877-426-4537.
America West customers may book flights to Hawai‘i by calling 1-800-2-FLY-AWA (1-800-235-9292) and 1-800-363-2592 for conventions and meetings.
Hawaiian and America West have been operating a code share agreement since October 11, 2002, when Hawaiian launched daily, nonstop service between Honolulu and Phoenix.
Prior to its new expansion, the code sharing relationship allowed only America West to book travel and offer frequent flyer benefits to and throughout Hawai‘i via Hawaiian’s nonstop PhoenixHonolulu service and network of interisland connections.
Code sharing allows an airline to sell seats on another carrier by attaching its two-letter booking code to the other carrier’s flights listed in worldwide computer reservations systems.
Recently chosen by Travel and Leisure as America’s best airline, Hawaiian Airlines is
Hawai‘i’s largest air carrier and the second largest provider of passenger service between Hawai‘i and the mainland U.S. Founded in Honolulu 74 years ago, Hawaiian Airlines is Hawai‘i’s longest-serving airline. Hawaiian offers nonstop service to Hawaii from more mainland U.S. gateways than any other airline.
Hawaiian also provides approximately 100 daily jet flights among the six Hawai‘ian Islands, as well as service to American Samoa and Tahiti.
Additional information on Hawaiian Airlines, including previously issued company news releases, is available on the company’s Web site at www.HawaiianAir.com.
America West Airlines is the nation’s largest low-fare, hub-and-spoke airline. Founded in 1983, it is the only carrier formed since deregulation to achieve major airline status.
Today, America West is the nation’s eighth-largest carrier and serves 89 destinations in the U.S., Canada and Mexico. America West is a wholly owned subsidiary of America West Holdings Corporation, an aviation and travel services company with 2001 sales of $2.1 billion.
The 53 cities served by Hawaiian’s new code share agreement with America West are:
• Albuquerque, NM
• Aspen, CO
• Atlanta, GA
• Austin, TX
• Baltimore, MD
• Billings, MT
• Boise, ID
• Boston, MA
• Carlsbad, CA
• Chicago, IL
• Cleveland, OH
• Colorado Springs, CO
• Columbus, OH
• Dallas, TX
• Denver, CO
• Des Moines, IA
• Detroit, X11
• Durango, CO
Hawaiian Airlines enhancing customer convenience
With its latest technology-based initiative, Hawaiian Airlines is enhancing customer convenience by teaming up with Northwest Airkes to offer interline electronic ticketing for their mutual customcrs.
Interline e-tickets are now being issued by Hawaiian and Northwest through their respective reservation centers and at airport locations and ticket offices- The eaTricrs expect that most domestic travel agencies will be able to c-ticket these itineraries by October 18.
With interline e-ticketing, customers of Hawaiian and Northwest can purchase single e-tickets for travel itineraries that include Rights on both carriers. Previously, e-ticketed customers were required to convert to a paper ticket when transferring between the carriers.
“Providing hassle-free travel to and from Hawaii is our goal at Hawaiian Airlines and this newest e-ticketing initiative with Northwest Airlines is just the latest example,” said Mark Dunkerley, Hawaiian’s president and chief operating offlicer
Since the start of 2003, Hawaiian has introduced several measures to increase customer convenience and cut costs through greater use of technology.
Most recently, Hawaiian introduced “Hele On Web Check-In” via the Intcrnet at http://www.HawaiianAir.com allowing customers to check themselves in for any transpacific or interisland flight from home or office up to 24 hours before the flight.
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