Tim Cranley, Patrick Ho, Cynthia Nagao and Steve Falsetti have all accepted executive positions at the Sheraton Kauai Resort at Po’ipu, announced Charldon Thomas, vice president and general manager.
Cranley is the resort’s new director of operations. He was promoted from director of food and beverage at the Southshore resort. He served in his former capacity since 1999, and has over 30 years experience in hotel and restaurant management and operations.
With Sheraton hotels for the past 18 years, Cranley has managed food and beverage operations at restaurants, country clubs and hotels. With Sheraton, he has been to China, Tokyo, New York City, Washington, D.C., and Florida.
He was executive assistant manager of the Sheraton Wuxi Hotel & Towers in Wuxi, Jiangsu, China before coming to Kaua’i.
Ho has been appointed as the resort’s executive assistant manager in charge of food and beverage. He brings over 30 years of experience in food and beverage management. His previous Sheraton experience includes seven years at the Sheraton Waikiki and three years as director of food and beverage at the Sheraton Makaha Resort.
His most recent position was at the Mauna Lani Bay Hotel and Bungalows on the Big Island, where he has served as director of food and beverage for the last two years, and at the Kona Village Resort for five years.
Nagao, formerly the resort’s front office manager, has been promoted to rooms manager. The Kaua’i native has over a decade of hospitality management experience, including over nine years at the Grand Wailea Resort on Maui, where she began as executive secretary, and moved up to become the director of housekeeping from 1995 to 1999.
In March of 1999, Nagao joined Starwood Hotels & Resorts at the Westin Resort & Villas in St. John, U.S. Virgin Islands, as executive housekeeper. She was named Manager of the Year in 1999 for outstanding operational performance.
Nagao then moved to the position of front office manager at the Westin, St. John in June of 2000, and served in that capacity until her move back to Kaua’i.
Falsetti recently joined the resort as executive chef. He oversees culinary operations of the restaurants featured in the resort’s recently inaugurated Galleria of Ocean Front Dining & Entertainment, which includes Shell’s Steak and Seafood Restaurant, Amor Ristorante Italiano, Naniwa Japanese Restaurant and Sushi Bar, and the Point, Cocktails, Etcetera.
A native of Brooklyn, New York, Falsetti comes to the resort from the landmark Encounters Restaurant at Los Angeles International Airport. Falsetti has cooked in restaurants in Bermuda, Las Vegas, Palm Springs, New York, Chicago, and Cancun, in addition to traveling to and learning about exotic dishes in the Philippines, Korea, and Thailand.
“We are really pleased to have this much talent on board at the Sheraton Kauai Resort,” said Thomas. “All of these executive members have demonstrated their expertise and capability by their excellent track records in the hospitality industry.”
Sheraton Kauai Resort is owned by Obayashi Corporation and managed by Starwood Hotels and Resorts Worldwide, Inc.