LIHUE — Bayada Kauai Home Care recently received the 2018 Best of Home Care – Provider of Choice Award from Home Care Pulse.
The Provider of Choice Award is granted to the top-ranking home care providers, based on client satisfaction scores gathered by Home Care Pulse, an independent satisfaction research firm for home care.
Bayada Kauai Home Care is ranked among a select few home care providers across the country who have proven their ability to provide outstanding care.
“We want to congratulate Bayada Kauai Home Care on receiving the Best of Home Care — Provider of Choice Award,” said Aaron Marcum, CEO and founder of Home Care Pulse. “Since this award is based on client feedback, it demonstrates their dedication to providing the highest quality of care with a focus on client satisfaction. We are pleased to recognize Bayada Kauai Home Care’s dedication to quality professionalism and expertise in home care.”
Best of Home Care — Provider of Choice award-winning providers have contracted with Home Care Pulse to gather feedback from their clients by conducting live phone interviews with their clients each month. Because Home Care Pulse is a third-party company, it is able to collect honest and unbiased feedback.
“We are at the front lines to meet the emerging needs of our community with an increasing number of individuals exiting the work force and entering retirement,” says Juno Ann Apalla, associate director. “With Baby Boomers who are taking care of their parents. We are the relief for primary care givers, bringing compassionate, excellent, and reliable care to their homes through support with assisted daily living to care for keiki coming home from the NICU. Here at Bayada, we love what we do and that is how we are the preferred employers and providers of Home Care.”
“Our goal at Home Care Pulse is to empower home care businesses to deliver the best home care possible,” says Aaron Marcum. “We are happy to recognize Bayada Kauai Home Care as a Best of Home Care – Provider of Choice and to celebrate their accomplishments as a trusted home care provider.”
Bayada Home Care is a non-profit dedicated to serving the home health care needs of the citizens of Hawaii.
Its care includes behavioral health services to help children and adults with autism achieve maximum independence at home, at school, and in their communities; assistive care (personal and home support) to help with activities of daily living; adult and pediatric nursing to care for chronic and acute conditions; and habilitation services to help people with developmental and intellectual disabilities live more independently.
It’s a shame that the homecare given by Bayada doesn’t cover the north shore adequately. There are problems with staff not showing up for work and or they don’t have enough staff to cover it.